Returns & Exchanges
Your satisfaction matters to us. If you are not completely happy with your purchase, we’re here to help.
Return/Exchange Window
You may request a return or exchange within 7 days of receiving your order.
Requests made after 7 days from the date of delivery will not be accepted.
Eligibility Conditions
To be eligible for a return or exchange, the item must be:
- Unused, unworn, and unwashed.
- In its original condition with all tags, labels, and packaging intact.
- Accompanied by the original invoice/order confirmation.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Items marked as “Final Sale” or purchased during clearance/special promotions.
- Products damaged due to misuse or normal wear and tear.
How to Initiate a Return/Exchange
- Contact our customer support team via the [Contact Us] page within 7 days of delivery, mentioning your order number and reason for return/exchange.
- Our team will review your request and share the return instructions.
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your return/exchange.
Refunds
Approved refunds will be processed to the original payment method within 7–10 business days.
Shipping charges (if any) are non-refundable, unless the return is due to a defective or incorrect item received.
Exchanges
Exchanges are subject to stock availability. If the desired size/product is unavailable, a refund will be issued instead.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the product for a quick resolution (replacement or refund).
Contact Us
For any return or exchange queries, please reach out to us via our Contact Us page.