Shipping & Delivery
At Doon Silk, we take great care in packing and delivering your handcrafted silk products safely and on time.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
Shipping Within India
- We offer FREE shipping on all orders above ₹1,999.
- For orders below ₹1,999, a nominal shipping charge will apply, calculated at checkout.
- Estimated delivery time: 4–7 business days, depending on your location.
Worldwide Delivery
- We proudly ship worldwide.
- Estimated international delivery time: 10–15 business days, depending on the destination country and customs clearance.
- International shipping charges and any applicable customs duties/taxes are calculated at checkout and are the responsibility of the customer.
Order Tracking
- Once your order is shipped, you will receive a confirmation email/SMS with the tracking details.
- You can track your order status anytime by logging into your account on our website.
Delays
While we strive to deliver within the estimated timeframes, delays may occur due to courier issues, weather conditions, customs processing, or other unforeseen circumstances beyond our control.
Contact Us
For any shipping-related queries, please reach out to us via our Contact Us page.